We can ship to virtually anywhere within the UK. Note however that there are restrictions on some geographic locations (Northern Ireland, the Highlands of Scotland, the Isle of Man, the Isle of Wight etc) which can mean we are unable to deliver. Our system should prevent an order being placed if one of these areas are selected – however, we do reserve the right to cancel any order placed, where we do not feel able to deliver our product to the customer in a good condition.
If you place your order before 1pm Monday to Thursday our team will work hard to pick, pack and ship your order the same day for delivery the next day (excluding Bank Holidays).
Please note that due to the “next day delivery” requirement, the last shipping day of the week with couriers is Thursday. This allows your order to be delivered on Friday. We do not offer a weekend delivery service.
The packaging we supply our frozen products in keep the goods frozen for 2-3 days, however during hotter months (particularly if you experience a delay) our frozen products may arrive slightly tempered around the edges. If you receive an order in this condition do not worry - our products can be put in to your freezer and used as normal. If you have any concerns about the condition your order has arrived in please do get in touch with us so we can advise further.